For Highonlife OÜ, your privacy is important, and we adhere to all applicable laws and regulations regarding any personal data we may collect about you when you visit our website yhenduses.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

With this privacy policy, we aim to explain to you what data we collect, how we use it, and what your rights are regarding the protection of your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

The data controller for your information is Highonlife OÜ.

Company registration number: 12952042

Email: info@yhenduses.ee

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on 25.05.2018.

Data Collection and Usage What data we collect The collected information includes both the information you consciously and actively provide us when using our services or participating in our campaigns, as well as all the information your devices send to us when accessing our products and services.

The data we collect includes information you have consciously shared with us when using our services or campaigns and information your devices automatically transmit to us.

Your personal data may reach us in the following ways:

When placing an order on yhenduses.ee e-shop When registering as a user of yhenduses.ee e-shop When contacting us by phone, email, or online chat When purchasing a product with installment payment and signing a leasing agreement When browsing the website yhenduses.ee When providing personal data about another person who receives the goods When making payments using online banking or other electronic payment methods When you comment, like, or share a post on our social media account When subscribing to our newsletter When commenting on posts on our website Types of Data Collected Personal Data We only ask you for personal information when it is necessary for providing you with a service. By contacting us or visiting our website, you may share the following information with us:

First and last name Email address Postal address, country, county, city Your purchase history and activity in our e-shop Log files Our website yhenduses.ee saves log files about its visitors. The information collected may include:

Type of device used Internet Protocol (IP) address Browser type Internet Service Provider (ISP) Date and time of website visit Number of clicks made on the entry and exit page of the website The information in log files is used for analyzing trends, administering the website, tracking the activities of website visitors, and collecting demographic information. The information obtained is not intended, nor does it allow for the identification of individuals.

Cookies Like most websites, yhenduses.ee uses “cookies.” A cookie is essentially a text file that is stored on the user’s device when visiting the website. Cookies are used to determine and store preferences, regional settings, service usage choices, etc.

If you wish, you can disable the use of cookies in your browser settings, but in this case, the service offered to you may be disrupted.

Cookies are divided into permanent and session cookies. Permanent cookies remain in your personal computer or mobile device even after you have closed your browser or computer. Session cookies, however, are deleted immediately after the browser is closed.

Cookies are categorized based on their purpose:

Necessary cookies. Session cookies designed to allow you to use the services offered on our website. These cookies help authenticate users and prevent misuse of user accounts. Without these cookies, we cannot provide you with the desired services.

Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember the choices you make when using the website, such as storing your login information or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid re-entering preferences.

How we use the data We may use the collected information for various purposes, including:

Maintaining, managing, developing, personalizing, and expanding our website Collecting statistics to provide better services and/or offers and understand and analyze the behavior of our website visitors Identifying you by phone, message, or email Sending you information and asking for feedback about our services Preventing fraud and protecting our website Allowing us to contact you via social media account Reading chat history to expedite relevant advice Improving the quality of our service and providing more efficient browsing solutions Developing new products, services, or improving their functionality For shipping/delivery of goods, order processing, invoicing, ordering through online banking, and confirming or refunding your order Offering products and services that may be of interest to you based on your previous orders Facilitating and accelerating our interactions when you contact us For other purposes. For example, for data analysis, trend research, and evaluating the effectiveness of our advertising campaigns. Cases when we may share your data We may share or transfer your personal data in connection with a change of ownership, merger, sale of assets, financing, or acquisition of our company. We will notify you of the transfer of your personal data and when the privacy policy of another entity will apply to them.

We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies owned by us.

We may share your data with our business partners to offer you certain products, services, or campaigns.

With your consent, we may disclose your personal data for any other purpose.

We are obligated to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with a legal obligation, protect our rights or property, prevent or detect possible violations related to the use of our service, and ensure the safety of service users.

Retention of Your Personal Data The company retains your personal data only for as long as necessary for the purposes stated in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (e.g., if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are usually kept for a shorter period, except when this data is used to strengthen security or improve the functionality of our service or when we are required by law to retain this data for a longer period.

Processing of Children’s Data None of our products or services are intended for children under 13 years of age, and we do not knowingly collect data from children under 13 years of age. If it is suspected that we are processing the data of a person under 13 years of age, we will remove that person’s data from all our databases.

Your Rights to Data Protection You always have the right not to share your data with us, knowing that it may affect your experience on our website. If you decide not to share your data with us, we will not treat you worse for it. By providing us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data collected about you.

When receiving personal information about you from a third party, we protect it in accordance with this privacy policy and Estonian law. By sharing third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously given consent to share your personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to unsubscribe from communication with us and demand that we remove your data from our databases. Occasionally, we may also request information about you for the purpose of confirming your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email: info@yhenduses.ee. We will do everything in our power to correct inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated relevant data protection laws and wish to file a complaint, please contact us using the contact information provided in this document and provide us with all details regarding the violation. We will investigate your complaint promptly and respond to you in writing, presenting the results of the investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact the regulatory authority or data protection authority.

GDPR Data Protection Rights We want to ensure that you are aware of all your data protection rights. Each page user has the following rights:

Access right – you have the right to request copies of your personal data. Right to rectification of data – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. Right to erasure – under certain conditions, you have the right to request the erasure of your personal data. Right to restrict processing – under certain conditions, you have the right to request the restriction of the processing of your personal data. Right to object to data processing – under certain conditions, you have the right to object to the processing of your personal data. Right to data portability – under certain conditions, you have the right to request that we transfer the data we have collected to a third party or directly to you. Security of Your Data The security of your personal data is important to us, but please remember that no method of transmitting information over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its complete security.

Highonlife OÜ takes all reasonably necessary measures to ensure the secure processing of your data in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a compelling reason to do so and your data security is ensured.

Referring to Other Websites You may find links to other websites that do not belong to us on our website. If you click on a third-party link, you will be directed to that third-party site. We strongly recommend that you review the privacy policy of each site you visit.

We have no control over third-party sites and assume no responsibility for their content, privacy policies, services offered, or any other aspect.

Privacy Policy Updates If necessary, we reserve the right to make changes to this privacy policy document. After the update of the privacy policy, we will change the update date located at the bottom of the document. If you continue to visit and use our website after updating the privacy policy, we will consider this as your implicit consent to the changes.

Last modified 02/02/2024